Privacy & RefundPolicy
At CYBEPRO, we strive to provide exceptional digital marketing services to our clients. We understand that circumstances may arise where a refund is necessary. Therefore, we have established the following refund policy to ensure fairness and transparency:
Evaluation Period:
- We offer an evaluation period, typically 15 days from the start of the project, during which you can assess our services.
- If, within this evaluation period, you are unsatisfied with the services provided, you may request a refund.
Refund Eligibility:
- To be eligible for a refund, you must provide valid reasons for your dissatisfaction with our services.
- Refunds will be considered on a case-by-case basis and may be subject to verification and investigation.
Partial Refunds:
- In some cases, if only a portion of the services has been rendered, a partial refund may be offered based on the unused portion.
Non-Refundable Items:
- Certain costs or expenses incurred during the project, such as third-party fees or advertising costs, may not be eligible for a refund.
- Any services rendered beyond the evaluation period may also be non-refundable.
Refund Process:
- To request a refund, you must contact our customer support team and provide all relevant information and documentation supporting your request.
- We will review your refund request and notify you of the decision within a reasonable timeframe.
Payment Reversals:
- Refunds will be processed through the original payment method used for the purchase.
- It may take a certain period for the refund to be reflected in your account, depending on the payment provider's policies.
Changes to the Refund Policy:
- We reserve the right to modify or amend this refund policy at any time. b. Any changes will be communicated to you, and continued use of our services will constitute your acceptance of the modified policy.
Please note that this refund policy is subject to the terms and conditions of our agreement. If you have any questions or require further clarification, please contact our customer support team.